Terms & Conditions

It is the responsibility of the buyer to provide the correct delivery information. Due to the nature of theproducts being delivered, it is essential that a signature is provided onreceipt of the goods. We regret that we are unable to leave goods unattended without a signature. Failure to adhere to these conditions may result in an additional delivery charge if redelivery has to be arranged. We reserve the right to cancel an order if the item cannot be delivered. Refunds will be provided minus carriage costs.


None of the products sold byDarrant Chemicals are intended for human or animal consumption unless otherwiseclearly stated, and are not for use in the preparation of medicine or food without prior approval. Due to the nature of our products we work with authorities including the Police, the Home Office and HM Customs and Excise torestrict chemicals wherever necessary. If we have any suspicion that a customer,be they commercial or private, may be using our products for illicit purposeswe will report all instances to the relevant authority.


It is the responsibility of thecustomer to request and/or download MSDS on any products purchased online.


All information contained withinour literature both online and offline (this includes, but is not limited toprices, product specifications, stock levels and delivery estimations) aresubject to alteration without notice. At our discretion any substantialchanges, such as price increase or change in product specifications, will benotified before dispatch.


Any advice or recommendationgiven by the seller, its employees or its agents relating to the use of thegoods is supplied in good faith, but it is for the buyer to satisfy himself asto the suitability of the goods for his own particular purpose. The goods aresold under the condition that liability for any personal injury or damagewhatsoever to any property, real or personal, arising from the handling or usewill in all cases remain with the handler or user. Purchases are made oncondition that all substances will be handled in a safe manner by competentpersons.


By placing an order, you agree toopt-in to any mailing lists used by the Darrant group of companies for contact purposes. You may unsubscribe to such correspondence at any time.


Darrant Chemicals holds noresponsibility for the applications of our products once they have left our premises. Darrant Chemicals uses third party couriers to distribute our products. Whilst we do our utmost to ensure goods are delivered on time, we cannot hold any responsibility for goods once they have been dispatched.


All purchases made by customers who do not have a well established trading history with Darrant Chemicals must pay for goods and services prior to dispatch. We also reserve the right to ask for payment in advance from customers with an account. Applications to open an account must be accompanied by the names and addresses of two trade references and a banker's reference and are granted at our discretion.


The buyer shall acknowledge receipt of the goods by signing the delivery note on which the buyer may state the particulars of obvious loss, damage or shortage. Formal notice of loss, damage or shortage

of goods shall be made by the buyer in writing by post direct to the seller within three days and no claims will be entertained unless this condition has been met.


The liability of the seller forbreach of this warrant or for any claim based on any defect in the goods supplied shall not exceed replacement of the goods shown to be defective or, inthe seller's opinion, reimbursement of the price received for the goods.


On discovering any defect in the goods, the buyer shall give immediate notice to the seller to enable thecomplaint to be investigated and no liability shall attach to the seller unless and until this procedure has been carried out.


Pictures shown on our website may differ from the actual product or packaging shown in images and we reserve theright to substitute a product or its packaging for a suitable alternative.